On September 29, 2008, Cincom marked its 40th year in the software business.
On that day, Tom Nies, Cincom’s founder and CEO thanked Cincom’s customers and employees for “40 years of impossible dreaming in the software industry” on large screens in Times Square in New York.
Though the Cincom dream was daunting, risky, and some thought impossible, Cincom built that dream to last on two simple concepts: create and serve.
Cincom employees create software and services products that solve real business problems, and they have been since 1968.
These products create customers.
Serve the customers as well as the employees who create the products.
What You Need to Know
Without customers, there can be no service. Without service, there will be no customers.
“One of the reasons I’ve chosen to keep Cincom a private corporation is that I believe companies should put their customers first, and the people who are serving those customers a very close second.” – Tom Nies